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Parking Shuttles Transportation

Students Parking Refunds

Student Parking Refunds

Update to Spring Parking Refunds (April 24, 2020)

Dear student parking permit holders,

We want to update you on the way parking refunds are being handled. We detected an error in the initial file upload, so we updated the file with the refund amounts on Monday, April 20.

When you look at your student account, you will see a Parking Permit Credit COVID 19 posted as a negative amount dated April 19, a reversal of that amount, and then a corrected parking credit.

Please remember that refunds for parking, housing, and dining will first be applied to any outstanding student balances. Refunds will begin to be issued at the end of this week and Student Accounts expects refunds to be processed by early May.

For reference, here is the refund table which indicates the refund amount for the permit type you purchased. Annual permit refund amounts include the remainder of the academic year. Although refunds have been issued, all permits are still valid through their original expiration date should students need to park on campus.

Please contact Parking at parking@gmu.edu for credit amount inquiries or Students Accounts for refund inquiries at saccount@gmu.edu.

Thank you.

 

Original Message

Students will begin to receive their refunds in the coming weeks, with all refunds expected to be processed by the end of the semester  Each refund will vary and be based on one’s permit type.  Please refer to the parking charts to understand what you can expect for your specific refund.  Additional information is available in the Student Accounts FAQ.

We will refund a pro-rated amount of each parking permit representing 10 weeks of parking fees for the Spring semester, with an accommodation for necessary fixed costs.  We are suspending our usual procedure of requiring permits to be returned when requesting refunds.  Permits expiring at the end of the spring term will expire on the expected date, while permits that extend to later dates can still be used through their normal expiration dates after campus operations resume.

Credits will be applied automatically to outstanding balances on student accounts, with the remainder refunded by Direct Deposit or check.

Students, please check to make sure your mailing address is current in PatriotWeb or enroll in Direct Deposit to assist us in processing these funds.  You do not need to take any other action to request a refund.

Categories
Parking Shuttles Transportation

Faculty/Staff without Payroll Deduction

Faculty/Staff Parking Permit Refund for Purchased Parking Permits

Parking Permit Refund - Summer Semester (posted 5/4/2020)

Valued Permit Owners,

In our continued response to the COVID-19 pandemic, Mason Parking Services will be refunding an additional portion of your faculty/staff annual permit for the summer semester. For your specific refund amount, please refer to this chart. Summer refunds will be processed after spring semester refunds have been completed. We expect all refunds to be processed by the end of June.

We are suspending our usual procedure of requiring permits to be returned when requesting refunds.  Permits remain valid through their normal expiration dates and should be used if you need to return to campus.

Parking permits purchased online by credit card in the past six months will be refunded to that credit card. Purchases made by cash, check, or credit card transactions more than six months ago will be refunded within 4 to 6 weeks by check/ACH via Accounts Payable. To ensure that you receive prompt refunds, please visit Accounts Payable to sign up for direct deposit by May 8, 2020. If you are already enrolled, no action is required.

As you know, our students have been hit particularly hard by the COVID-19 crisis. In response, as “Patriots Helping Patriots,” we have set up a fund to help those most in need. If you are able, please consider giving a portion of your refund towards this cause. You can donate here. Please indicate “University Life Student Emergency Assistance Fund” in the space provided on the form. You can also give at any time through payroll deduction.

For questions please contact Parking Services at parking@gmu.edu.

Thank you,

Mason Parking Services

 

Original email

Valued Permit Owners,

Due to the measures that the University has taken in response to the COVID-19 outbreak, Mason Parking Services is going to issue a partial refund for your faculty/staff annual, 9-month or spring semester parking permit.  The refund will cover the weeks of March 16, 2020 through May 22, 2020.  We are refunding a pro-rated amount of each parking permit, representing 10 weeks of parking fees for the Spring semester, with an adjustment for necessary fixed costs.

Employee Refund Amount Tables

We are suspending our usual procedure of requiring permits to be returned when requesting refunds.  Permits expiring at the end of the spring term will expire on the expected date, while permits that extend to later dates can still be used through their normal expiration dates after campus operations resume.

Refunds will be processed to your credit card if you purchased your parking permit via that method during the past six months. Purchases made by credit card more than six months ago will be refunded within 4 to 6 weeks by check/ACH via Accounts Payable.

As you know, our students have been hit particularly hard by the COVID-19 crisis. In response, as “Patriots Helping Patriots,” we have set up a fund to help those most in need. If you are able, please consider giving a portion of your refund towards this cause. You can donate here. Please indicate “University Life Student Emergency Assistance Fund” in the space provided on the form. You can also give at any time through payroll deduction.

Summer session permits will be available if and when on-campus activities resume.  More information will be forthcoming on this topic as we know more.

For questions please contact Parking Services at parking@gmu.edu.

Thank you,

Mason Parking Services

Categories
Parking Shuttles Transportation

Faculty/Staff with Payroll Deduction

Payroll Deduction Permit Fees Suspended

9-Month Faculty - Payroll Deductions for Parking Permits (posted 5/8/2020)

Earlier this week, faculty and staff who have payroll deductions for parking permits received an email announcing that the suspension of these deductions was being extended until the August 14th paycheck for those paid semi-monthly. As part of the double deduction process, 9-month faculty paid over 9 months had two of the summer payroll deductions already taken out prior to this decision being taken. Therefore, Payroll will refund the summer parking deductions on the May 16th paycheck and suspend any further deductions for the summer.

If you have any questions, please email parking@gmu.edu.

Thank you,

Mason Parking Services

 

Payroll Deduction Permit Fees Suspended - Summer Semester (posted 5/4/2020)

Valued Permit Owners:

In our continued response to the COVID-19 pandemic, Mason Parking Services will be extending the suspension of all parking payroll deductions through the end of the summer semester.

For semi-monthly employees the suspended payroll deduction will run through the August 14th paycheck. For bi-weekly employees this suspended payroll deduction will run through the August 21st paycheck.  Employees do not need to return their permits and should continue using them if they have to park on campus.

As you know, our students have been hit particularly hard by the COVID-19 crisis. In response, as “Patriots Helping Patriots,” we have set up a fund to help those most in need. If you are able, please consider giving a portion of the money you won’t spend on parking towards this cause. You can donate here. Please indicate “University Life Student Emergency Assistance Fund” in the space provided on the form. You can also give at any time through payroll deduction.

For questions, please contact Parking Services at parking@gmu.edu

Thank you,

Mason Parking Services

 

Original message

Valued Permit Owners:

Due to the measures that the University has taken in response to the COVID-19 outbreak, Mason Parking Services is going to suspend all parking payroll deductions effective with the April 16 paycheck, which covers the March 25 to April 9 pay period; there will be no deductions starting with that period.

Deductions also will be suspended through June 16, with the possibility to extend longer.  Similarly, we will reinstate payroll deductions should on-campus activities resume prior to those dates.

Employees do not need to return their permits and can continue using them if they have to park on campus.

As you know, our students have been hit particularly hard by the COVID-19 crisis. In response, as “Patriots Helping Patriots,” we have set up a fund to help those most in need. If you are able, please consider giving a portion of the money you won’t spend on parking towards this cause. You can donate here. Please indicate “University Life Student Emergency Assistance Fund” in the space provided on the form. You can also give at any time through payroll deduction.

For questions, please contact Parking Services at parking@gmu.edu

Thank you,

Mason Parking Services

Categories
Bicycles Parking SciTech Transportation

Operating Golf Carts on the Fairfax Campus

In accordance with Mason’s Policy 1131, there are a number of rules and procedures for operating a golf cart on campus. Due to construction and the resulting density of people on campus, Parking and Transportation will enforce the policy starting with the fall 2019 semester. This means that golf carts must be driven on roads, the shared use path on Campus Drive, and bike lanes when available at all times. Carts cannot be driven on sidewalks or ramps. Golf carts must be parked in a general, service/repair, admin or a designated golf cart parking space. A summary of the rules is below; the complete policy is available at https://universitypolicy.gmu.edu/policies/motorized-utility-vehicles/.

Summary:

  • Drivers must be authorized to operate golf carts following approval from their supervisors.
  • Risk Management’s Golf Cart Training is optional but recommended for all drivers.
  • Golf carts cannot be driven on sidewalks or ramps.
    • Golf carts cannot enter the Dismount Zone (between East Building and Enterprise Hall) or be operated in any other areas where dismount signs may be posted.
  • Golf carts must be operated on George Mason Campus roads only.
    • Should use bike lanes when available.
    • Do not operate a cart on a public roadway.
  • All traffic regulations must be obeyed – including stop signs, one-way areas, etc.
  • Golf carts must be parked in a general, service & repair, admin or a designated golf cart parking space.
    • Cannot be parked on sidewalks or at the entrance/exit of buildings.
  • Pedestrians are afforded the right-of-way at all times.
  • Drivers should not wear headphones, use cell phones, or operate any other device that may cause a distraction or disrupt their ability
    to hear when driving.

Parking and Transportation will administer the rules and procedures above. Please be advised that golf carts will be cited and/or impounded when in violation.

If you have any questions, please contact the Parking and Transportation Department at (703) 993-2828 or transpo@gmu.edu.

Categories
Parking Transportation

Motor Pool Fuel Cards, Required Training, and Reminders

Motor Pool Fuel Cards, Required Training, and Reminders

Fuel cards are available for motor pool rentals to have fuel charges charged back to the university. Drop by the Transportation Office located in Lot C to check out a Fuel card before your rental pick-up date.

  • Entering Fuel Agreements or allowing Enterprise to refuel after returning vehicles empty is not permitted.

Drivers for Enterprise vehicles through motor pool must complete a University Driver Safety Awareness Training and a refresher training every two years through the Office of Risk Management to be eligible to drive.

To be eligible to drive a maxi van, you must be at least 20 years of age and pass the “Van Driver Familiarization Class”. Outside of the Commonwealth of VA, Enterprise’s age requirement to drive a 12-15 passenger van is 25.

Reminders:

  • Any trip that is longer than 300 miles, or four hours, must have at least two qualified drivers assigned per vehicle.
  • 15 passenger vans cannot be seated to full capacity. Maximum of 12 passengers can be seated in a 15 passenger van.
Categories
Bicycles Parking Shuttles Transportation

Lost and Found

Lost and Found

Categories
Parking Transportation

Motorist Assistance 

Motorist Assistance 

Call the 24-hour number at 703-987-4991 and some-one can assist you through the Motorist Assistance Program.

We unfortunately do not handle flat tires and lockouts. However, you can contact Fairfax Towing at 703-273-1104 and they can assist you for a fee if you don’t have coverage through AAA or a similar service.

Categories
Parking Shuttles Transportation

Shuttle Charter Service

COVID-19 Impact:

Charter Bus seating will not exceed University-established limits for all Mason charters.

Scheduling a charter shuttle service is as easy as---

  1. Contact Dan Oh, Sales Operations Manager, Reston Limousine at 703-478-0500 ext. 710 or by email at doh@restonlimo.com.
  2. Review, approve and return the signed quote to Reston Limousine.
  3. Enter your reservation in eVA as a "Bill to AP" order using your department's organization code and account code. Include this in the description box: "Contract Number is: VASCUPP UVA1953150." Submit your eVA order as usual.
  4. Reston Limo needs the eVA order submitted to them before your date of service.
  5. After service is provided, Reston Limo will forward the invoice to AP for payment. Invoice from Reston Limousine must have the contract number and your individual eVA order number on it for payment to be processed.
  6. Department credit card (p-card) payment is not authorized for charter shuttle services through Reston Limousine Services. All payments for charter shuttles are made via eVA as a BIll to Pay.

Tips and Shuttle Facts

  1. Food and beverages are allowed on board all of our vehicles
  2. Sedan, SUV, or limo drivers will be in a black suit, white shirt, and tie.
  3. Van and bus drivers will be in a white shirt, tie, and black dress pants.
  4. The hourly rate sheet is the one that will be used most often. It is to be used when there is an excursion for example to DC to several locations or shuttling between two locations on the Mason Campus. Basically when you need the bus or vehicle for an extended period of time.
  5. The transfer rate sheet is for Airport/train station transfers or when a point to point transfer is required (i.e. George Mason Fairfax Campus - George Mason Prince William Campus, end of service). This is also good to use when there is a lot of down time between pickups. For example if the GMU-FX - GMU-PW trip is at 7:00 AM, and a return would not be required until 5:00 PM that day.
  6. There is a 3 hour minimum for sedans, suvs, and limousines.
  7. There is also a 3 hour minimum for minibuses, plus 1 hour of garage time (this is included in the minimum shown on the rate sheet)
  8. There is a 4 hour minimum on coach buses plus 1 hour of garage time (this is included in the minimum shown on the rate sheet)
  9. If you have an event where you will be having any number of charter buses on campus, please coordinate their visit with the Parking Services office. Even one charter bus needs to be accommodated for drop-off, pick-up, and parking. Please remember charter buses should not be advised to pick-up or drop-off at Rappahannock River Lane or the Sandy Creek Transit Center. Both locations are transit hubs and there is not sufficient space to allow charter bus access. Parking Services is happy to work with you to find a location and make arrangements; please include them in your event planning process. They can be reached at separk12@gmu.edu or 703-993-2065.

Contact: Dan Oh, GMU Reservations Manager at 571-323-2507, ext. 507 or via email at doh@restonlimo.com

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