Motor Pool Responsibilities
It is the responsibility of each driver to comply with all applicable Motor Vehicle Laws. Drivers of vehicles should practice defensive driving by observing the actions of other drivers and controlling the vehicle in a manner so as to avoid accidents.
Prohibited Items and Actions
Under no circumstances may a driver operate a vehicle while under the influence of intoxicating beverages, drugs, or other substances. Smoking and the use of tobacco to include e-cigarettes vaporizer products are prohibited in any vehicle. The use of cell phones, blackberries, smart phones and other handheld electrical devices may not be used while operating a vehicle. Drivers and passengers are not permitted to eat, drink or smoke while in a vehicle.
Violations, Citations and Fines
All violations and fines, including parking citations, are the responsibility of the driver and must be paid* by the "due date". Failure to pay fines associated with citations and violations may result in the suspension of the use of Motor Pool services.
*Commonwealth/University funds may not be used to pay fines associated with violations and citations.
In case of an accident with an Enterprise vehicle, the customer will need to contact Enterprise and Mason's Department of Risk Management. Risk Management will need a copy of the rental agreement, a damage report, and police report. For more information, please visit Risk Management’s Reporting State & Rental Vehicle Accidents.
Roadside assistance is available 24/7 for all renters. There is no cost for vehicle breakdowns that are not the fault of the driver. Other roadside assistance services (e.g. locked keys, lost keys, flat tires, etc.), are fee-based.